GARDEN CITY, NY – September 5, 2013 – Seven auto
auctions from across the U.S. garnered awards today as Chase Auto Finance
announced its ‘2013 Chase Cup for Auction Excellence’ winners. The awards were
handed out during the National Auto Auction Association’s annual conference in
Indianapolis, IN.
The 15th annual Chase Cup award recognizes auto
auctions across the country for their exceptional performance in retention,
operational efficiency, expense control, accuracy, sales, operations and
service delivery. Chase reviewed the performance of 32 of the nation’s best
auto auctions with which Chase does business from August 2012 through July 2013.
The review examined data measuring how well the auctions handled preparation,
sales, invoice processing, transport requests, title processing and other
capabilities.
“Chase Auto Finance applauds these high-performing auto
auctions for their significant contributions to the used vehicle industry,”
said Sandra Broderick, senior vice president and operations executive for Chase
Auto Finance. “The Chase Cup celebrates auctions with a strong commitment to
exceptional customer service, operational excellence, and “bottom line”
financial results.
Manheim Orlando was named the winner of the Best
National Auction Performance, in addition to being recognized for delivering
the best regional performance in the Southeast. Manheim Orlando was
also awarded the Douglas F. Wininger Memorial Award for Best National
Performance Service Delivery, an award that recognizes outstanding service in
measurable areas such as transportation management, sales, invoicing, and other
operational measures. Following monthly reviews of all auctions, Manheim
Orlando stood out in the following areas:
·
Ranked
#1 in service five times– and in the top three for eight of the monthly
reviews, scoring in the top half during the entire rating period
·
Over
101% Manheim Market Report (MMR) retention for all months but one (with the
remaining month at 100%)
·
100%
condition report accuracy every month of the year
·
Reconditioning
met Chase standards 100% of the time based on random audits
Manheim Seattle received a number of national and
regional honors, including best performance in the West, best national
performance in Mazda and Subaru sales, and national awards for prime/near
prime/direct finance and non-prime finance.
Chase also recognized other auctions for top performance:
·
Best
National Jaguar Sales – Manheim Atlanta
·
Best
National Land Rover Sales – Manheim Dallas
·
Best
Regional Performance, Northeastern – Manheim Pittsburgh
·
Best
Regional Performance, Midwestern – Manheim Minneapolis
·
Best
Regional Performance, Central – Manheim Denver
About Chase Auto Finance
Chase Auto Finance, a division of JPMorgan Chase Bank, N.A.
(JPMC), is one of the leading bank providers of auto financing in the country.
With a portfolio of more than $52 billion in assets and relationships with more
than 75 percent of all U.S. franchised automotive dealers, Chase Auto Finance
provides a broad spectrum of products to meet the full range of credit needs of
their customers. Chase Auto Finance purchases auto loans and leases from a
national network of automotive dealers as well as making auto loans directly to
consumers through various Chase channels. In addition, Chase Auto Finance
provides commercial loans to auto dealers throughout the U.S. and maintains a
reputation for delivering high-quality services as well as a long-term
commitment to auto dealers and the overall auto industry. More information can
be found at chaseautofinance.com.
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