Thursday, June 23, 2011

Grand Opening of Environmentally-Friendly MHC Kenworth – Oklahoma City Draws 500


OKLAHOMA CITY, Okla., June 2, 2011 – MHC Kenworth – Oklahoma City recently celebrated its opening as MHC Kenworth’s newest and most environmentally-friendly dealership among its 41 Kenworth locations with a grand opening that drew more than 500 people.

The grand opening featured a trade fair with 18 vendors and a ribbon-cutting ceremony attended by MHC Kenworth executives Tim Murphy, Mike Murphy, Ken Hoffman, Dave Douglas, Mike Bozzoli and Jeff Johnson. Representing Kenworth Truck Company were Bill Kozek, Kenworth general manager and PACCAR vice president; and Gary Moore, Kenworth assistant general manager of marketing and sales. Andy Douglas, Kenworth national sales manager for specialty markets, made a special presentation on compressed natural gas and liquefied natural gas-powered Kenworth trucks and provided an update on efforts in Congress to pass national legislation encouraging the use of alternative fuel vehicles.

“We’re pleased so many of our customers joined us in celebrating the opening of our new facility,” said Tim Murphy, MHC Kenworth president. “We were proud to show them the green technology that will reduce our carbon footprint. For more than two decades, we’ve had a strong presence in the Oklahoma City area.”

A member of Kenworth’s dealer network of 305 locations in the United States and Canada, the multi-million dollar MHC Kenworth – Oklahoma City features energy-saving green technology in a nearly 100,000 square-foot facility located on 15 acres adjacent to U.S. Interstate 40. The new location offers a service shop with 26 service bays and a body shop with 18 bays. The parts department features nearly 4,400 square feet of parts display space and 31,000 square feet devoted to a parts warehouse to help keep its service department and customers well-supplied with parts when needed.

“To meet our long-standing mission of providing best-in-class service, we needed to significantly expand our dealership in Oklahoma City,” Murphy said. “This new facility offers nearly triple the amount of space for sales, parts and service that we had at our previous location. With this new facility, we will continue the excellent service we’ve been providing Oklahoma over the past two decades.”

MHC Kenworth vice president Dave Douglas said the new facility represents the company’s dedication to finding ways to advance greater environmental stewardship while reducing the company’s operating costs. The building uses a state-of-the-art geothermal system that keeps the ambient air temperature more consistent, reducing the amount of fuel and electricity needed to heat and cool the building. The building also features a heating system that burns recycled engine oil, motion-controlled lights that turn off and on in response to available natural light and translucent hollow-core overhead doors in the body and service departments allowing natural light to illuminate those areas without affecting air temperature.

Besides its environmentally-friendly features, MHC Kenworth – Oklahoma City was designed with a service department that maximizes functionality and productivity by making the work area more efficient for service technicians, Douglas said. The parts department is located in close proximity to the service department so shop technicians can more easily access the parts they need, particularly high-usage parts. “For our customers, that means their trucks spend less time in our shop and more time out on the road, making money,” he added.

The new dealership is part of Kenworth’s constant commitment for superior service coverage as exemplified by Kenworth and its dealer network receiving the 2010 J.D. Power and Associates award for “Highest in Customer Satisfaction for Medium Duty Truck Dealer Service”.*

The dealership offers Kenworth PremierCare® parts and service programs and a PACCAR Leasing (PacLease) franchise that offers full-service leases, finance leases, rental trucks and contract maintenance.

MHC Kenworth – Oklahoma City is conveniently located at 7200 West I-40 Service Road, one mile west of its previous location, with easy access off of U.S. Interstate 40, a major east and west truck route through the Midwest. Because of its proximity to I-40, it is open 24 hours, seven days a week. The phone number is 888-823-3768 (toll free), or 405-717-4500. Key personnel include Jack Constant, branch manager; John Burns, service manager; Shane Obannon, parts manager; Joel Heat, body shop manager; and Brad Brooks, used truck sales manager.

MHC Kenworth – Oklahoma City is part of MHC Kenworth, which operates 41 Kenworth dealerships in 10 states. Earlier this year, MHC Kenworth Colorado was named 2010 Kenworth Dealer of the Year for theUnited States and Canada.

“Our ability to make a significant investment in this new location is a tribute to the work of our employees,” Murphy said. “It’s our employees, who continue to maintain a strong reputation of service among our customers by offering them stellar service, who made this possible.”

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the only truck manufacturer to receive the Environmental Protection Agency’s Clean Air Excellence award in recognition of its environmentally friendly products. In addition, the fuel-efficient Kenworth T700 equipped with the low-emission PACCAR MX engine was named the 2011 Commercial Heavy Duty Truck of the Year by the American Truck Dealers. Kenworth is also the recipient of the 2010 J.D. Power and Associates award for Highest in Customer Satisfaction for Medium Duty Truck Dealer Service. Kenworth’s Internet home page is at www.kenworth.com. Kenworth. A PACCAR Company.
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*Kenworth received the highest numerical score for medium-duty truck dealer service in the proprietary J.D. Power and Associates 2010 Medium Duty Truck Customer Satisfaction StudySM. Study based on responses from 1,258 respondents measuring 8 manufacturers. Survey was of primary maintainers and owner operators and measures overall service quality of new (2009 model year) medium-duty (Class 5, 6, and 7) trucks (2009 model year).  Proprietary study results are based on experiences and perceptions of consumers surveyed in June-August 2010. Your experiences may vary.  Visit jdpower.com

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