AKRON, Ohio, May 12,
2011 — Goodyear’s fleetHQ dealers now offer photos of a replaced tire during a
road service call as an added service to its fleetHQ solutions portfolio.
The service, called
TirePix, provides truck owners and fleet managers two photos of the tire that
was replaced as part of the detailed call report available with fleetHQ. One
photo documents the U.S. Department of Transportation information on the tire.
The second photo provides a close-up of the damaged area.
The photos are taken
after the tire has been removed from service and taken to a fleetHQ dealer
facility. The photos are then posted online in a password-protected account
that the user sets up on fleetHQ.com, where they can be viewed and downloaded.
The added service is available only through participating fleetHQ dealers for a
nominal fee.
fleetHQ is Goodyear’s
portfolio of solutions that includes products, service and information for
truck operators and commercial trucking fleets. fleetHQ solutions help
operators and fleets solve problems and reduce operating costs. One way is
through the fleet HQ Solutions Center, an emergency roadside assistance call
center. fleetHQ also provides, among other things, online 24/7 access to
services in progress, retread history, repair data and tire purchase
histories.
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