Tuesday, July 5, 2011

Guidepoint Makes OEM Fleet Services Available to Businesses

Expansion Includes an Enhanced User Interface and Feature Suite Enabling Access to Tracking Data, Maintenance Records and a 24/7 Call Center


TORRANCE, CA--(Marketwire - Jun 28, 2011) - Guidepoint Systems has expanded its fleet services to cover fleets of all sizes with an updated customer interface, a 24-7 call center and enhanced landmarking tools.
Guidepoint, located in Madison Heights, Mich., announced the expanded service at the NAFA Fleet Management Association Institute & Expo in Charlotte, N.C., this past April.

"We took the previous platform, which was previously only available to select vehicle manufacturer partners, and added features to make it flexible and scalable for small to large business fleets," said Geoff Dixon, Guidepoint's vice president of marketing.

New features added to the service include an enhanced map view, the ability to designate a group of vehicles and monitor them in real time, and a landmarking function which enables certain locations to be marked for notification, either that a planned stop was made or an "out of bounds" area was visited.

In addition, a new maintenance page gives fleet managers total control over setting and monitoring parameters, and new reporting features enable scheduling and selecting of information by report type, vehicle, duration and more.

Fleet managers sign on to their account via the Guidepoint Web site, they are greeted by a dashboard that includes daily metrics, recent events of any of the vehicles included in the fleet, any scheduled maintenance services, the vehicle locations and a breakdown of hours driven and a number of other customizable services. By clicking on one of the tabs at the top of the page, customers will be able to get details on any one, or all, of their vehicles.

"The new customer interface intrigued a lot of people at NAFA, with many describing it as both easy to use and innovative," added Dixon. "But the most important feature is our available Ft. Worth-based call center, which is available 24 hours a day to assist fleet drivers with roadside assistance, stolen vehicle tracking and a host of other emergency and concierge services."

The system is offered in three tiers and can include services such as unauthorized usage alerts, speeding alerts and location-based emergency response. To find out more about Guidepoint System's Fleet Services, call 1-877-GPS-FIND.

About GuidepointSystems: Sold through more than 2,500 new and pre-owned dealerships nationwide, Guidepoint integrates GPS, advanced wireless technology, the Web and 24/7/365 response centers to deliver a variety of services to vehicle owners and fleet managers. Rated the #1 stolen-vehicle tracking solution in 2007 by international research firm Frost & Sullivan, Guidepoint also offers a variety of driver safety, convenience, fleet management and vehicle tracking services. Visit www.guidepointsystems.com or call 1-877-GPS-FIND for more information.

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