THOMASVILLE, North Carolina (June 16, 2011) – Ryder System Inc. last night named Old Dominion Freight Line Inc. its LTL National Carrier of the Year for the second year in a row. The honor was presented to Old Dominion as part of the 2010 Ryder Carrier Quality Award recognition event, held in Novi, Michigan.
Given annually, the awards recognize Ryder’s partners who have shown excellence
in transporting the company’s freight. Carriers’ performance is measured using
a variety of metrics, including on-time performance, claims handling, customer
service, technology applications, economic value and innovation.
“We are honored to receive this prestigious award, as it represents our
company’s dedication to providing superior service to our customers and
partners,” said Chip Overbey, senior vice president of marketing, pricing and
strategic development for Old Dominion. “This achievement is a result of the
hard work from the entire Old Dominion family. Our commitment to customer
service is the reason why we can boast a 98.8 on-time delivery rate and one of the lowest claims ratios
in the industry.”
This is the 14th year that Ryder has presented the awards, which are given to
carriers in 14 different transportation categories.
“We are proud to recognize this
year’s outstanding carriers by honoring them with Ryder’s 2010 Carrier Quality
Award,” said Tim Podvin, general manager, global procurement for Ryder
Transportation Management. “We congratulate Old Dominion and our other top
carriers who were able to perform above expectations and deliver outstanding
customer service in spite of the inherent transportation challenges in 2010.”
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